Body language and commercial advertisement is a very strong connection. We can hardly imagine commercial advertisements that run on our TVs and during online videos without any human models in them at all.
When it comes to include the human models to promote product and services, they must make proper facial and bodily expressions and if not - at least give symbolic clues or hints to the target consumers and customers.
Even images, cartoon characters, statues, puppets or clay models are sufficient to get the indented persuasive message across as they are used sometimes to replace the human models. Hence, Nonverbal Communication in the commercial advertisements and endorsements is a vast area of research and application.
In March 2014, an Australian student from 12th standard who was pursuing her career with South Australian Certificate of Education (sace.sa.edu.au), personally contacted me by an email for a general guidance. She was working on a research project and she was trying to refine her research by getting advice from field experts.
She told me that she had gone through the articles posted on this website. According to herself, they have proved to be extremely helpful for her projectf. She had very interesting questions in the line with her project, to which I tried to answer or comment against.
The questions she asked and answers/comments I gave against as as following:
Question 1. Do you believe body language is used in advertising?
Answer: Of course, body language is used in an advertisement world. If human models are there then body language bound to be used consciously by most. Very good and common example is (fake, social or polite) smile. However, don't mistake or confine body language with or to facial expressions only.
Question 2. Why/why not?
Answer: 'Why' body language is used? Answer is that if human models don't express themselves unconsciously or deliberately (conscious expressions) then consumers (or target audience) couldn't able to try to relate themselves with models and finally the product or service being promoted.
Question 3. Do you think using the correct body language can positively influence consumer choice?
Answer: Of course, context specific and correct body language can positively influence consumer choice for sure. Good example is tooth paste advertisements in which models can be seen smiling at end. If they don't smile to show whitened teeth then that advertisement won't meet its purpose.
Question 4. Do you think using the incorrect body language can negatively influence consumer choice?
Answer: Incorrect body language, movements, expressions or behavioral clues can influence consumer's choice negatively. Very good example is a male model showing apathetic facial expressions and improper or unfit body movements in advertisement of fitness or sports related items.
Question 5. What do you think are the most effective methods (in regards to body language) advertisers can use to influence consumer choice?
Answer: I think that answers given against 3rd and 4th question are sufficient. Most of us people get influenced by effective clues given by human models to attract attention at, emphasize or underline certain features and appeal to user the product or service.
Question 6. Do you think certain fields of advertisement benefit more from using body language to attract consumers (eg. Ads for: sporting events, jewellery, food etc)?
Answer: Advertisements which are mostly related with physical, emotional, economical and social aspects of human world should (or say 'must') utilize proper body language (techniques) to attract and retain consumers.
Question 7. As a professional, do you personally think that there is anything I should further consider to refine my research?
Answer: Are you thinking to do master or doctorate with the subject? I would personally suggest you to study more about affective and context specific nonverbal communication in the field of advertisement.
If you closely observe and analyze the face expressions and ther overall body language used in the commercial advertisements then you would realize that only positive emotions and uplifting moods are portrayed at the end by the models.
Related Articles:
1) The unspoken sales tool 2) Power Postures
When it comes to include the human models to promote product and services, they must make proper facial and bodily expressions and if not - at least give symbolic clues or hints to the target consumers and customers.
Even images, cartoon characters, statues, puppets or clay models are sufficient to get the indented persuasive message across as they are used sometimes to replace the human models. Hence, Nonverbal Communication in the commercial advertisements and endorsements is a vast area of research and application.
In March 2014, an Australian student from 12th standard who was pursuing her career with South Australian Certificate of Education (sace.sa.edu.au), personally contacted me by an email for a general guidance. She was working on a research project and she was trying to refine her research by getting advice from field experts.
She told me that she had gone through the articles posted on this website. According to herself, they have proved to be extremely helpful for her projectf. She had very interesting questions in the line with her project, to which I tried to answer or comment against.
The questions she asked and answers/comments I gave against as as following:
Question 1. Do you believe body language is used in advertising?
Answer: Of course, body language is used in an advertisement world. If human models are there then body language bound to be used consciously by most. Very good and common example is (fake, social or polite) smile. However, don't mistake or confine body language with or to facial expressions only.
Question 2. Why/why not?
Answer: 'Why' body language is used? Answer is that if human models don't express themselves unconsciously or deliberately (conscious expressions) then consumers (or target audience) couldn't able to try to relate themselves with models and finally the product or service being promoted.
Question 3. Do you think using the correct body language can positively influence consumer choice?
Answer: Of course, context specific and correct body language can positively influence consumer choice for sure. Good example is tooth paste advertisements in which models can be seen smiling at end. If they don't smile to show whitened teeth then that advertisement won't meet its purpose.
Question 4. Do you think using the incorrect body language can negatively influence consumer choice?
Answer: Incorrect body language, movements, expressions or behavioral clues can influence consumer's choice negatively. Very good example is a male model showing apathetic facial expressions and improper or unfit body movements in advertisement of fitness or sports related items.
Question 5. What do you think are the most effective methods (in regards to body language) advertisers can use to influence consumer choice?
Answer: I think that answers given against 3rd and 4th question are sufficient. Most of us people get influenced by effective clues given by human models to attract attention at, emphasize or underline certain features and appeal to user the product or service.
Question 6. Do you think certain fields of advertisement benefit more from using body language to attract consumers (eg. Ads for: sporting events, jewellery, food etc)?
Answer: Advertisements which are mostly related with physical, emotional, economical and social aspects of human world should (or say 'must') utilize proper body language (techniques) to attract and retain consumers.
Question 7. As a professional, do you personally think that there is anything I should further consider to refine my research?
Answer: Are you thinking to do master or doctorate with the subject? I would personally suggest you to study more about affective and context specific nonverbal communication in the field of advertisement.
Louis Vuitton commercial with models employing body language techniques |
If you closely observe and analyze the face expressions and ther overall body language used in the commercial advertisements then you would realize that only positive emotions and uplifting moods are portrayed at the end by the models.
Related Articles:
1) The unspoken sales tool 2) Power Postures
Thanks for sharing this Sachchidanand. I think it important to see that advertisers work off the human urgency to spot needs, spot need-fulfillments, and acquire both visual and functional scripts nonconsciously. When the nonverbal behaviors of these models (our ideal selves) are seen by us as desirable responses to the promoted products, they act as sort of visually affective infections. They bypass our volitional, preferential, decision making abilities (it's called the peripheral route to persuasion), so that simple exposure will cause us to adopt these favorable responses to neutral products. It's an unfortunate use of social psychological processes though, since over time, it will engender distrust for this frequency of bypassing our decision-making self, and we will become skeptical of any advice, even from well-meaning others.
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